Mention Review 2024: Software Features & Pricing


What is Mention?

Mention is a cloud-based solution that helps brands and enterprises manage their customer relationships, social media activities, and online reputations. It caters to almost all types of businesses, from individual marketers to startups, small businesses, and large agencies.

Primarily, Mention functions as a social media management app. Its features include post scheduling, automated publishing, keyword filtering, keyword tracking, and integrates with Facebook, Instagram, Twitter, and other social media apps. The platform also serves as a social listening tool to help you understand your customers better and build a strategy that caters to their needs. 

Mention’s social media and customer relationship management features extend to website and customer review monitoring. From user reviews to blog comments, PR mentions, and social media engagements, the software allows you to monitor all your online interactions and respond to messages on a single dashboard. 

Team collaboration and workflows are also supported by the platform. It comes with several helpful integrations, such as those with Slack, Wrike, and Dropbox. Ultimately, Mention is the software you need to manage all your internal and external communications with ease. Plus, it has an intuitive interface that even beginners can easily navigate. 

Benefits of Mention

Access to various useful integrations

Mention in itself is already a great platform, but it even becomes better with its many integrations. It integrates with apps that improve the team’s internal workflows, such as communication, collaboration, file storage, document sharing, and tasks monitoring. It also supports various CRM tools to help you build a strong customer management strategy.

Most importantly, Mention connects with multiple social media platforms, websites, and blogs with access to conversation sources spoken in over 40 languages. Aside from managing your internal operations, the software enables you to engage with customers in real-time, improving your online reputation and external communications. 

Find the best influencers

Struggling with finding the right influencers for your brand? Mention is the solution. It allows you to determine and connect with the most ideal influencers to drive awareness, sales, and conversions to your brand. The software also provides generated reports so you can keep track of your campaign performances and identify new outlets for your influencer marketing. 

Information filter

You might get overwhelmed by the massive amount of information you’ll get from different online platforms. Fortunately, Mention can filter the conversations you receive. You can set them according to priorities, concerns, or platforms. With this, you can focus on the information that matters to your business and its improvement. Mention also makes sure every task for your team members is assigned, and all mentions on the dashboard will be emailed to the right recipient. 

Mention Software Features

  • Social media monitoring and metrics
  • Response and reputation management
  • Customer review monitoring platform
  • Audience targeting and sentiment analysis
  • Campaign management
  • Competitive analysis
  • Customer engagement
  • Influencer tracking
  • Reporting and statistics
  • ROI tracking
  • Trend analysis

Mention Integrations

Team Communication and Workflows

  • Slack
  • Evernote Teams
  • Zapier
  • Wrike
  • Quip
  • Cyfe
  • Azendoo
  • Geckoboard 
  • CA Flowdock
  • Built.io Flow
  • Dropbox Business
Email and Social Media Management
  • Gmail
  • Instagram
  • Facebook for Business
  • Buffer
  • Twitter
  • Workflow
CRM Tools
  • Podio
  • Capsule 
  • Salesforce Marketing Cloud
  • VisitorTrack
  • LeadMaster

Mention Software Pricing

Free trial: Available

Free

Best for individuals and startups

  • 1 alert
  • 1,000 mentions
  • 3 social accounts
  • 1 user
  • Monitored networks: News websites, forums websites, blogs websites, video websites, reviews websites, Instagram, and Twitter

Solo—$29/month

Best for individuals and entrepreneurs

  • 2 alerts
  • 5,000 mentions
  • 5 social accounts
  • 1 user
  • Monitored networks: News websites, forums websites, blogs websites, video websites, reviews websites, Instagram, and Twitter

Pro—$99/month

Best for marketers and small businesses

  • 5 alerts
  • 10,000 mentions
  • 10 social accounts
  • Unlimited users
  • Monitored networks: News websites, forums websites, blogs websites, video websites, reviews websites, Instagram, and Twitter

ProPlus—$199/month

Best for skilled professionals and growing businesses

  • 7 alerts
  • Standard alerts
  • 20,000 mentions
  • 15 social accounts
  • Unlimited users
  • Monitored networks: News websites, forums websites, blogs websites, video websites, reviews websites, Instagram, and Twitter

Company—Contact Mention

Best for teams and agencies

  • 10+ alerts
  • Advanced alerts
  • 100,000+ mentions
  • Unlimited social accounts
  • Unlimited users
  • Account manager
  • Monitored networks: News websites, forums websites, blogs websites, video websites, reviews websites, Instagram, Facebook, Pinterest, YouTube, and TikTok

Mention Devices Supported
(Operating System)

  • Windows
  • IoS
  • Android
  • Mac
  • Web-based
  • Linux

Mention Prominent Customers

  • BenQ
  • Riyadh Airports
  • Prisma Media
  • Microsoft
  • Deliveroo 
  • Spotify
  • MIT
  • Lamborghini 

Problems That Mention Solves

Mention Deployment

  • Cloud Hosted
  • On Premise
  • API

Mention Languages Supported

  • English
  • Chinese
  • German

Mention Social Media Links

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