Mobile Monkey logo image

MobileMonkey

Summary

MobileMonkey Review

Application Category: Live Chat Software
Price: $19
Editor’s Rating:
3.8 / 5
MobileMonkey logo

What is MobileMonkey?

MobileMonkey is an advanced messaging platform and chatbot software that helps businesses in their customer support and marketing strategies. It offers chat solutions via Facebook Messenger, SMS, webchat, WhatsApp, and Instagram DM. The platform is also useful for customer engagement, lead generation, and sales conversion.

Through MobileMonkey’s OmniChat technology, users can instantly communicate with clients across multiple channels. Built-in chatbot tools also offer various messaging solutions, including chatbot builder, chatbot blaster, chatbot analytics, and chat drip campaigns. 

To maximize your MobileMonkey use, the platform allows you to connect to different CRM software, emails, and event platforms. This reduces lead generation costs while increasing social engagements. Users can also view and reply to incoming messages from multiple channels–all in one place. 

Overall, MobileMonkey is an effective app for small and large businesses aiming to improve their customer service. It expands your services, enhances customer retention, and differentiates your company from competitors. 

Benefits of MobileMonkey

Get more leads

With MobileMonkey, you can better connect with your existing and target customers 24/7. This is possible not only on social media channels but also on websites and SMS. Since users are more likely to engage using online chat than other forms of communication, having chatbot software will help your company get more leads. 

Build customer relationships

Emails and calls are still relevant to company-customer communications. However, more people now prefer messaging a company rather than waiting for hours or even days for an email response. Besides, users are more active on social media networks. Hence, responding to them on the platforms they already use would help your business build better relationships with your clients.

Get more sales

When you can acquire more leads and build better customer relationships, your sales would also increase. For example, you’ll post your hottest offers on Facebook or Instagram. Customers can easily send you a direct message to inquire about your offer and responding to them via social media will help close the deal without all the hassles of emailing or filling up website forms.

MobileMonkey Software Features

  • Messenger customization interface
  • Artificial intelligence
  • Live chat
  • Social media management
  • Voice assistant
  • Customer targeting and lead gathering
  • Sales conversion
  • Analytics
  • Landing pages and web forms

MobileMonkey Integrations

  • Slack
  • Facebook Messenger
  • Google (Google Sheets, Gmail)
  • MailChimp
  • ConvertKit
  • Zapier
  • ActiveCampaign
  • HubSpot
  • Wufoo 
  • Walletly
  • Leadpresso 
  • Zoom 
  • Instagram 
  • WhatsApp

MobileMonkey Software Pricing

Free trial: Available

Free

  • Send credit: 1,000/month
  • MobileMonkey OmniChat
  • Contact leads: unlimited
  • Facebook pages and website installs: unlimited
  • Users: 1
  • MobileMonkey branding
  • Drip campaigns
  • Browser notifications
  • Support: support bot and help docs
  • Q&A: 1
  • Chatbot form widget
  • Custom attributes and tags
  • Share links
  • HTML elements
  • Landing pages
  • Comment guards – catch-all 
  • Audiences

Add-ons:

  • WP-chatbot PRO WordPress Plugin
  • Premier consulting services package

PRO—$19/month

  • Send credit: 2,000/month
  • MobileMonkey OmniChat
  • Contact leads: unlimited
  • Facebook pages and website installs: 1
  • Users: 2
  • Drip campaigns
  • Browser notifications
  • SMS tools available
  • Scheduled sends
  • MobileMonkey API
  • Zapier integration
  • Support: email and live chat
  • Additional users: $9/month
  • SMS phone number: $9/month
  • Q&A: unlimited
  • Chatbot form widget
  • Lead alert widget
  • Custom attributes and tags
  • Share links
  • HTML elements
  • Landing pages
  • Comment guards – catch-all 
  • Comment guards – specific posts
  • Audiences 
  • Audiences sync to Facebook ads
  • Add-ons 

PRO Unicorn—$49/month

  • Send credit: 6,500/month
  • MobileMonkey OmniChat
  • Contact leads: unlimited
  • Facebook pages and website installs: 1
  • Users: 3
  • Drip campaigns
  • Browser notifications
  • SMS tools available
  • Scheduled sends
  • MobileMonkey API
  • Zapier integration
  • Facebook ads integration
  • Bot analytics
  • Support: email and live chat
  • Additional users: $19/month
  • SMS phone number: $9/month
  • Q&A: unlimited
  • Chatbot form widget
  • Lead alert widget
  • Custom attributes and tags
  • Share links
  • HTML elements
  • Landing pages
  • Comment guards – catch-all 
  • Comment guards – specific posts
  • Audiences 
  • Audiences sync to Facebook ads
  • Add-ons 

Team—$299/month

  • Send credit: 100,000/month
  • MobileMonkey OmniChat
  • Contact leads: unlimited
  • Facebook pages and website installs: 10
  • Users: 5
  • Drip campaigns
  • Browser notifications
  • SMS tools available
  • Scheduled sends
  • MobileMonkey API
  • Zapier integration
  • Facebook ads integration
  • Bot analytics
  • Bot cloning and template sharing
  • Custom branded user sign-up 
  • Directory listing
  • Support: 1-hour premier onboarding session and priority email and live chat
  • Additional users: $29/month
  • SMS phone number: $9/month
  • Q&A: unlimited
  • Chatbot form widget
  • Lead alert widget
  • Custom attributes and tags
  • Share links
  • HTML elements
  • Landing pages
  • Comment guards – catch-all 
  • Comment guards – specific posts
  • Audiences 
  • Audiences sync to Facebook ads
  • Add-ons 

Problems That MobileMonkey Solves

MobileMonkey Devices Supported

(Operating System)

MobileMonkey Prominent Customers

  • The Self Defense Company
  • Sofamania
  • VMware
  • YogaClub
  • Toyota
  • DocsApp
  • Century 21 Real Estate
  • Big Guys Pizza
  • Outdoorsy 
  • Hush Puppies
  • Veterans United Home Loans
  • Search Engine Journal

MobileMonkey Company Info

Company Address

359 Newbury Street, 5th floor Boston, Massachusetts 02115, US

Email Address

contact@mobilemonkey.com

Phone Number

MobileMonkey Support

MobileMonkey Deployment

MobileMonkey Languages Supported

MobileMonkey Social Media Links