Nuvi Review 2024: Software Features & Pricing

What is Nuvi?

Nuvi is a social media management and analytics platform built to improve brands’ workflows and help them gain more customers. The software helps businesses enhance and deliver excellent customer service through its powerful social analytics and management tools.

It is trusted by known brands like Krispy Kreme, Stryker, Domo, Vivint, Costco wholesale, Franklin Cover, and many more. In addition, the platform has a social listening feature that can gather unbiased audience data, monitor campaigns in real-time, collect trends information, audience sentiment details, and listen to multiple valuable resources.

Nuvi can also track user’s competitors’ performance and will be sent instant alerts. Nuvi also has a content management tool, collaboration tool, engagement tool, reputation management tool, analytics tool, and listing management tool.

The app has been verified as a leading provider of social customer experience tools and analytics. The platform also received multiple awards in 2020, such as trusted vendor with high market presence, high user satisfaction, top-ranked solution, software awards, and SAAS 1000 fastest growing company.

Benefits of Nuvi

Optimize Content Strategies

Nuvi has a content management platform that helps users to produce strategic content plans. In addition, the platform values users’ customer sentiment since it plays a vital role in the success of a business.

Nuvi provides a universal calendar where all team members can create, review and edit content in real-time. The calendar gives a holistic view of users’ marketing approaches in any day, week, month, quarter, or year.

The platform optimizes users’ content with a Kanban-style workflow, where content creators can upload bulk images, videos, and GIFs into one interface. They can likewise divide tasks and assign parts of the content to other team members. This feature allows the team to work productively while producing high-quality content that effectively manages all brand’s assets.

Social Listening

Nuvi has been recognized as the top-leading social listening tool. The platform can gather real-time channel interactions. It would be helpful for brands since they can attend to customers' concerns immediately.

It will be beneficial as well to content creators as the tool can gather trending topic categories. They can adjust their content depending on the analytics, making them fit the audience’s interest. Nuvi can also help brands to categorize their audience and quickly identify who the influencers. Building strong connections with influencers can be advantageous to businesses since they can drive more traffic and sales. Nowadays, consumers trust influencer testimonies and can help brands to increase revenues.

The platform can also monitor which strategies are working for users and their competitors. For example, Nuvi immediately sends notifications to its users once hashtags have been mentioned, when audience sentiment changes, or when the user’s brand is mentioned with intense emotion.

Enhance Customer Engagement

Nuvi assists brands in managing all social media engagement with its auto-categorization tool. Users can personalize each category and monitor all messages effortlessly. Messages can also be sorted by language, keywords, sentiment, emotion, and many more.

The platform likewise enables users to set high-priority flag conversations so team members can attend to them immediately. Brands can assign a specific category to their team members. This feature can avoid overlapping customer interactions. Team members are free to filter conversations from the newest to the oldest.

Nuvi can help brands to deliver excellent customer engagement and build good connections with their audience. In this way, more people will talk about the úsers’ brands that can help them be on top, making their brand more discoverable.

Nuvi Software Pricing

The vendor does not publicly disclose pricing information. Instead, you need to visit its official website and ask for a customized quotation.

Problems That Nuvi Solves

Nuvi Social Media Links