What is Orlo?
Orlo is an online engagement platform that helps manage a company’s reputation and improves customer experience. It enables brands to operate seamlessly across multiple social channels and manage their online connections in one place. Orlo also integrates with various apps, such as Microsoft Dynamics 365, to help brands manage their marketing strategies and acquire new prospects.
Furthermore, the platform supports live chat and WhatsApp integration to help you manage your messages in a single inbox. Aside from various integrations, Orlo allows post scheduling and automated publishing through its Calendar feature. It also has a performance tracking feature for in-depth analysis of your online engagements and performance.
Orlo is a one-stop-shop for integrating multiple social channels and delivering the best customer experience. Additionally, it has a responsive staff who are available to assist you 24/7 regardless of your time zome.
Benefits of Orlo
Social Media Management
Orlo enables its users to manage their social media activities in one place. They can check and reply to messages across various social channels in a single inbox and schedule and publish content automatically in a single dashboard. The platform also allows for content optimization and users have the option of making sure their content is approved before it gets posted.
Social Analytics and Reports
To help improve a company’s online performance, Orlo provides data management and analytics features. Users can track their follower count, engagement rate, website traffic, and other metrics in a single dashboard. Through this feature, you can enhance your campaigns and analyze your followers and visitors. By doing so, you can focus on creating content that appeals to online users.
Customer-Oriented
Orlo ensures that businesses will have meaningful conversations with their customers. This is done through real-time tracking of messages, sentiment analysis, and analyzing the retention rate of customers. By doing so, you’ll know your customers better and enhance your products and services accordingly. You can also resolve issues quickly, improving your overall customer experience.
Collaboration
Orlo enables different departments to work together. For example, the customer service department can easily communicate and collaborate with the HR and marketing departments through regular chats and updates. The platform also helps teams manage a number of digital activities and assigning and monitoring of tasks are made easier.
Orlo Software Features
- Social analytics and reporting
- Social publishing
- Social engagement
- Campaign optimization
- Social follower analysis
- Post performance analytics
- Social monitoring and measurement
- Report customizability
- Report exporting
- Customer sentiment analysis
- Data management and analysis
- Automated publishing
- Content management
- Customer segmentation
- Multi-account management
- Contact management
- Conversion tracking
- Keyword filtering
- Post scheduling
Orlo Integrations
- Social
- Live Chat
- SMS
- CRM
- Microsoft Dynamics 365
- Microsoft Power BI
Orlo Software Pricing
The vendor does not publicly disclose pricing details. You have to visit its official website and ask for a price quote.
Orlo Devices Supported
(Operating System)
- Windows
- IoS
- Android
- Mac
- Web-based
Orlo Prominent Customers
- Yorkshire Building Society
- Ocado Group
- Staffordshire Police
- London North Eastern Railway (LNER)
- Aston University
Problems That Orlo Solves
Orlo Deployment
- Cloud Hosted
Orlo Languages Supported
- English