Spitche is an influencer marketing platform that helps brands optimize their customer’s experience, unifies collected data, and analyzes profile engagement.
The platform can help brands to drive organic reach and increase their social media engagement rate, too. At the same time, it collects and analyzes insightful data and profile interactions. It can help you better understand your audience and target prospects to improve their experience.
Spitche also allows brands to invite, track, and reward ambassadors who have been chosen for their loyal customers. Brands can reward them either with their services or products.
Spitche also has a built-in CRM to help you manage your social media channels and identify your audience’s journey, including the last period they interacted with your profile. It is trusted by known brands, including TFI Le Groupe, Weekendesk, Petit Bateau, Natura Siberica, etc.
Increase loyal customers
With Spitche, you can track all your customer’s journeys, and its system will collect data to serve as your guide to understanding their activities better. You’ll determine who are the top ambassadors who engage with your brand.
It comes with a tool that can identify your most valuable customers, and you can also take care of them individually and help them initiate recommendations. The more referral from your loyal customers, the more chances to increase their number, especially that consumers nowadays trust good feedback.
Analyze collected data
Spitche can gather your engagement data, including your follower’s pre- and post-purchase experiences. It also helps you analyze it more efficiently since it provides unified data and customizes it.
The solution can also report when your profile is most engaging and when was the last time your ambassadors interacted with your brand.
Provide the best customer service
One beneficial feature Spitche offers is its system enables you to provide a great customer experience. It optimizes your customer engagement and customizes each interaction with provided data.
With that said, it can lead your customers to make purchasing decisions without hesitation. Most digital consumers make an impulse purchase whenever they receive personalized and a great customer experience. Spitche’s unified data can help you personalize your customer communication and deal more efficiently with your prospective audience.
- Integrated CRM
- Collect important profile data
- Unifies collected data
- Personalized customer messages
- Customize data-source
- Analyze profile engagement
Spitche does not publicly disclose pricing information. You need to visit its website and request a quotation.
- TFI Le Groupe
- Petit Bateau