YouScan Review 2024: Software Features & Pricing

What is YouScan?

YouScan is an innovative social media monitoring and analytics software that provides businesses valuable insights into online conversations. Its advanced AI-powered capabilities stand out, extracting meaningful data from various platforms like social media, blogs, forums, and review sites. YouScan caters to marketing and brand managers, customer support teams, and market researchers who aim to understand customer sentiment, track brand mentions, identify emerging trends, and monitor competitor activities. The software's core features encompass sentiment analysis, trend detection, influencer identification, image recognition, competitive intelligence, and comprehensive reporting. With its user-friendly interface and robust AI algorithms, YouScan empowers businesses to make data-driven decisions, enhance customer experience, manage reputation, and optimize marketing strategies in the dynamic digital landscape.

Benefits of YouScan

Actionable Insights

YouScan provides businesses with actionable insights derived from social media monitoring and analytics. By analyzing online conversations, sentiment, and trends, companies can deeply understand their audience, customer preferences, and market dynamics. This knowledge allows businesses to make informed decisions, tailor their marketing strategies, identify opportunities for product improvement, and effectively engage with their target audience.

Reputation Management

With YouScan, businesses can proactively manage their online reputation. By monitoring brand mentions, sentiment analysis, and customer feedback, organizations can promptly address negative sentiments, respond to customer inquiries, and resolve issues before they escalate. This helps maintain a positive brand image, build customer trust, and strengthen relationships. YouScan's real-time monitoring capabilities enable businesses to stay on top of conversations about their brand and take swift action when needed.

Competitive Intelligence

YouScan empowers businesses with valuable competitive intelligence. Organizations can gain insights into their industry landscape by monitoring competitor activities, tracking their brand mentions, and analyzing market trends. This knowledge enables businesses to identify gaps, benchmark their performance against competitors, identify emerging trends, and make strategic decisions to stay ahead. YouScan's competitive intelligence features provide a comprehensive view of the competitive landscape, allowing businesses to refine their strategies and gain a competitive edge.

Enhanced Customer Experience

YouScan helps businesses deliver an enhanced customer experience by understanding and responding to customer needs. By analyzing customer sentiment, feedback, and preferences, organizations can identify areas for improvement, address pain points, and deliver personalized experiences. This leads to increased customer satisfaction, loyalty, and advocacy. YouScan's ability to track and analyze customer sentiment across multiple channels helps businesses identify patterns, sentiment shifts, and emerging issues, allowing them to prioritize and take proactive steps to enhance the overall customer experience.

YouScan Software Features

  • Sentiment detection
  • Per-topic permission
  • Tagging
  • Trends detection
  • Smart notifications
  • API
  • Visual insights
  • Integrations
  • Collaboration tools
  • By-logo data collection
  • Auto-categories
  • Spam filtering
  • Image recognition technology
  • Categorization
  • Workflow automation
  • Analytical report
  • Custom alerts

YouScan Integrations

  • Slack
  • Telegram
  • HubSpot
  • Freshdesk
  • ZenDesk
  • Creatio
  • BrandEmbassy

YouScan Software Pricing

YouScan offers a free trial.

Here are the vendor's pricing plans:

Standard - $1,000/month (billed annually)

  • 5 topics, pricing varies based on the number of topics
  • 100k mentions/topic
  • 5 rules
  • Automatic trend discovery
  • Smart alerts
  • All analytical functions
  • Messengers
  • Keyword search, channels

Pro - $1,500/month (billed annually)

  • Up to 5 topics, pricing varies based on the number of topics
  • 1M mentions per topic
  • Topic-level permissions
  • Mention Wall
  • 20 rules per topic
  • Telegram, Slack, HelpDesk, CRM
  • Text on images (OCR)
  • Add on: Branded Mention Wall

Insight - $3,000/month (billed annually)

  • Up to 5 topics, pricing varies based on the number of topics
  • Everything in the Pro plan +
  • 10M mentions per topic
  • API
  • 100 rules per topic
  • Telegram, Slack, HelpDesk, CRM, Webhook
  • Add-ons: Logo recognition, Insight Wall, Branded Wall

Enterprise - Custom pricing

  • 10M+ mentioned per topic
  • Everything in Insight plan +
  • 100+ rules per topic
  • Add-ons: Logo recognition, Insight Wall, Branded Mention Wall

YouScan Devices Supported
(Operating System)

  • Windows
  • Mac
  • Web-based
  • Linux

YouScan Prominent Customers

  • Nestle
  • Unicef
  • Samsung
  • Publicis Groupe
  • Coca-Cola
  • Vodafone

Problems That YouScan Solves

YouScan Deployment

  • Cloud Hosted
  • API

YouScan Languages Supported

  • English

YouScan Social Media Links

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