What is Falcon.io?
Falcon.io is a social media and customer management platform that helps brands utilize social channels in marketing and advertising. The platform comes with full social media management features that create, launch and evaluate campaign performances.
Falcon.io is also a great software to engage with audiences and reach customers in one place. Its social listening and sentiment analysis features allow brands to know in-depth audience insights. Moreover, the social profile cards of the audience are accessible as well to help target potential customers through filters and labels.
In addition, it offers collaboration tools for team approval workflows along with individual access for managing social media accounts.
Benefits of Falcon.io
Customer-oriented platform
Falcon.io is an efficient platform to engage and listen to customers effortlessly. It offers social listening and sentiment analysis features that can help brands to be aware of audience sentiments. In addition, it provides profile cards of social media audiences, which allow and target potential customers.
Furthermore, it has a centralized social inbox to help social media managers view messages across multiple social channels. Teams can also respond to such with message templates and automated responses.
Streamlines social media content marketing
Falcon.io comes with powerful features that can manage content and ad posting for multiple social channels in a single place. For example, the social media calendar gives an overall view of scheduled campaigns and social media postings. Moreover, its Campaign Planner feature helps teams to set dates for campaigns and designate members to optimize campaign strategy.
The tool also comes with a content library, which helps in saving pre-made content for ad campaigns and arrange them according to objectives. In addition, the social advertising features and automation tools that comes with the app makes content management a breeze.
Customizable dashboard and analytics report
Falcon.io tracks content performance per social media channel. Additionally, with the software's social listening and sentiment analysis ability, users can get more in-depth analytics reports about campaign performance and brand reach.
The software does cross-channel analytics to provide comprehensive information about the performance of social media content. Furthermore, it offers customizable dashboards. It can also monitor team performance and generate analytics reports.
Falcon.io Software Features
- Cross-channel content calendar
- Content Library
- Team collaboration
- Approval workflows
- Automation tools for ads and social posts
- Sentiment analysis
- Social Listening features
- Social Advertising tools
- Cross-channel analytics
- Customizable dashboard
- Custom reports with templates
- Filters and labels for target audience
- Benchmark tools
Falcon.io Integrations
- Tumblr
- Google+
- Salesforce
- Zendesk
- Cloud Elements
- Lexalytics
- Smooch
- HubSpot
Falcon.io Software Pricing
Essentials- $129 per user/month (billed annually)
$108 per user/month
- 1-2 users
- 5-10 social accounts
- Supports Facebook, Instagram, Twitter, LinkedIn, Messenger, WhatsApp, and YouTube
- Social calendar
- Photo editing tools
- Single social inbox
- Templates for messages
- Assignment of messages
- Automation tools for messaging
- Dashboard templates
- Customizable and shareable dashboards
- Security features
- Customer support
Suite- by quote
- 3 or more users
- Unlimited social accounts
- Supports Facebook, Instagram, Twitter, LinkedIn, Messenger, WhatsApp, and YouTube
- Social calendar
- Photo editing tools
- Campaign planner
- Management of social ads
- Single social inbox
- Templates for messages
- Assignment of messages
- Automation tools for messaging
- Integrations with CRM
- Dashboard templates
- Customizable and shareable dashboards
- Team performance results
- Social Listening tools
- Security features
- Customer support
Falcon.io Devices Supported
(Operating System)
- Windows
- IoS
- Android
- Web-based
Falcon.io Prominent Customers
- Stabilo
- Coca-cola
- Toyota
- Loreal
- McDonald's
- Payoneer
Problems That Falcon.io Solves
Falcon.io Deployment
- Cloud Hosted
Falcon.io Languages Supported
- English