What is SocialHub?
SocialHub is a social media management software designed to help businesses to engage faster and, ultimately, deliver excellent customer service to their audience. The software can boost a brand’s social presence with its Smart Inbox. In addition, it helps users to manage all social media interactions in a single-stream inbox feature.
The program also has a real-time monitoring feature to listen to social media channels, conversations, and brand mentions. This feature can also monitor competitor’s brand mentions and conversations.
SocialHub categorizes all conversations in its Smart Inbox, which can help users easily assign them to a specific team member, quickly respond to priority messages, and avoid unattended interactions. The program also has a content planner, which makes multiple channel content publishing seamless.
Moreover, the platform also offers one-click analytics reporting. It enables brands to track team members’ engagement response time and social media impact. It is trusted by notable brands like DB Bahn, Rossman, Saturn, Kaspersky Lab, Motor Talk, and many more.
Benefits of SocialHub
Seamless social media engagement
SocialHub helps users to avoid missing out on any comments and messages from the audience. Instagram, Facebook, YouTube, and Twitter conversations are put together in SocialHub’s Smart Inbox. As a result, it is easier to find all valuable messages and respond to them faster. The faster the response, the more the audience would feel important and feel satisfaction.
The program also saves the entire history of each conversation. Users can assign client messages to other team members or dedicated departments to promote productivity. Members can directly respond to messages through Smart Inbox, regardless of which social platform is being used.
Trouble-free content planning and publishing
SocialHub offers a content planner that makes social media content publishing trouble-free since users can simultaneously publish posts to multiple social networks. In addition, users can plan content ahead of time and plot it for a pre-scheduled date.
Team members can also work in real-time together through SocialHub’s collaborative calendar. It would make team collaboration more convenient and help them quickly brainstorm ideas, approve or reject the content, and make more room for improvements. In one single platform, brands can publish content simultaneously in just a click.
SocialHub provides content and conversations analytics reports. It can determine which content has caught the audience’s attention the most and has earned more engagement. The program also creates a top-performing posts list. It can help brands identify each post’s impact and optimize it to improve and boost reach.
It can also identify which topics engage the audience. It can serve as a user’s guide to align their future posts with their audiences’ interests. SocialHub’s insights also gather user’s team response time to conversations, which can help brands to boost productivity and team performance.
SocialHub Software Features
- Smart Inbox dashboard
- Messages categorization
- Interactions full history
- Pre-made templates
- Real-time collaboration
- Real-time brand monitoring
- Content performance report and tracker
- Competitors conversation tracker
- Content Planner
- One-click publishing
- Top-performing posts list
- Security solutions
SocialHub Software Pricing
The vendor does not publicly disclose pricing information. You need to visit its official website and request a customized quote.
Problems That SocialHub Solves
SocialHub Devices Supported
SocialHub Prominent Customers
- DB Bahn
- Kaspersky Lab
- Motor Talk